MAXTRAX FIELD SERVICE MANAGEMENT
OUR NEWEST SERVICE SOLUTION
Going beyond tracking where a company’s assets are, we now offer companies the means to manage their field service operations. The software provides scheduling, dispatching, tracking, quoting, invoicing, reporting, and more. Our system is fully integrated with QuickBooks™, other accounting software is currently being integrated.
MAXtrax FSM is an easy-to-use platform designed with small to midsized service companies in mind. By implementing an FSM service, you improve operational efficiency, increase customer service, gain valuable insights into your organization’s productivity, and improve your growth.
Improved Efficiency
FSM software automates and streamlines various processes, such as scheduling, dispatching, and work order management. It reduces manual paperwork and enables efficient resource allocation, leading to increased productivity and reduced downtime.
Increased Customer Service
By efficiently scheduling technicians, you can ensure prompt service delivery and minimize customer wait times. Drive customer engagement with automated messaging keeping customers informed on jobs scheduled, appointment reminders, and technicians “on the way!”
Data-Driven Insights
FSM software collects and analyzes data related to field operations, allowing you to gain valuable insights. You can track key performance indicators (KPIs), measure technician productivity, identify bottlenecks, and make data-driven decisions to optimize processes and improve overall performance.
Cost Savings
By eliminating inefficiencies and maximizing technician utilization, automated scheduling can contribute to cost savings for your business. Minimize travel time, reduce overtime expenses, and optimize resource allocation with FSMS.
Scalability
As your business grows, managing schedules manually becomes increasingly complex and time-consuming. Automated scheduling systems can handle larger volumes of appointments and technician assignments, ensuring scalability and adaptability to changing demands.
Easy to navigate UI and App reduces THE learning curve
The User Interface and apps for both Android and iOS have been designed to flow and simplify interactions.
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